Support Center

We're here to help. Submit a ticket or browse our help resources.

📧 Email Support

For general inquiries

Report vulnerabilities

Typical response

24-48 hours

Please log in to your Privy account to submit a support ticket. This helps us provide faster, more personalized support.

You need to be logged in to submit tickets and track their status.

How do I reset my password?

Click "Forgot Password" on the login page, enter your email address, and follow the instructions sent to your email to reset your password.

How do I delete my account?

Go to Settings > Account > Delete Account. Note that this action is permanent and all your data will be removed.

How secure is Privy?

Privy uses end-to-end encryption for all messages. We never have access to your message content. Your privacy is our top priority.

What platforms does Privy support?

Privy is available as a web application accessible from any modern browser on desktop and mobile devices.

How do I report a bug or security issue?

For security issues, please email security@privyapp.org. For general bugs, you can submit a support ticket through your account.